Support

A comprehensive and solution-oriented technical support is a key priority for us. You can use our support tools for these purposes: ticketing system, knowledge database, remote and phone support.

Controlex Support Team im Büro
Controlex Support Team
Support

A comprehensive and solution-oriented technical support is a key priority for us. You can use our support tools for these purposes: ticketing system, knowledge database, remote and phone support.

Knowledgebase

Knowledgebase

We have solutions for every problem:
  • Extensive knowledge database
  • Operating instructions
  • Firmware updates
  • Download area for software
Controlex Wissensdatenbank mit Support Anfragen
Controlex Ticket System

Ticket System

Ticket System

From professionals for professionals:
  • Simple submission of your request
  • Fast and solution-oriented ticket processing
  • Overview of the status of all open tickets
  • Archiving of all processed tickets

Remote Support

Remote Support

Personal and solution-oriented:
  • Telephone Support
  • Remote maintenance via AnyDesk
  • Support with commissioning
  • Easy to plan by making an appointment
Controlex Remote Support Mitarbeiterin
Our support technicians will be
glad to help you!